Operational resilience and business continuity management

  • Operational risk, Regulation, governance and compliance
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Key reasons to attend

  • Learn how to identify core components of operational resiliency 

  • Understand key challenges and opportunities in operational resiliency  

  • Explore how to proactively learn from operational disruptions 

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Customised Solutions

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Working with the portfolio of expert tutors and Risk.net’s editorial team, we can develop and deliver a customised learning to make the most impact for your team, from initial assessment to final review. 

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About the course

This in-depth learning experience will explore the skills necessary to identify, respond to and recover from operational disruptions by building operational resilience into strategies and business practices. 

Course participants will discuss the essential tools needed for identifying and mapping important business services, setting impact tolerances and how to create effective frameworks. Key sessions will explore the key components needed of successful development of a scenario testing as well as the importance of proactively learning from incidents and sharing best practice approaches. 
Interactive presentations are spread over four days to facilitate discussion between participants and course leaders and to ensure maximum engagement with the technical content explored during this course.

Flexible pricing options:

  1. Early-bird rate: book in advance and save $200 

  2. 3-for-2 group rate: book three delegates for the price of two and save more than $2,000 

  3. Season tickets: book a team of 10 or more and save up to 50%

Learning objectives

  • Recognise the core components and regulatory initiatives of operational resilience 

  • Design adaptable operational resilience frameworks  

  • Integrate business continuity management frameworks and strategies 

  • Conduct effective scenario testing and planning to access impact tolerances 

  • Enhance operational resiliency through emerging technology  

  • Identify key third party risk management risks  

Who should attend

Relevant departments may include but are not limited to:  

  • Operational risk 

  • Business continuity management 

  • Incident management 

  • Crisis management 

  • Third-party risk management 

  • Technology/IT 



  • Operational resilience: overview and regulatory landscape 

  • Creating operational resilience frameworks   

  • Understanding impact tolerance 

  • Leveraging operational disruption and emerging technology

  • Business continuity management and effective crisis management

  • Third-party risk management

Request detailed agenda

November 6–8, 2023

Live online. Timezones: Apac


  • An introduction to the topic

  • Understanding the regulatory landscape

  • Creating operational resilience frameworks

  • Deep diving into business continuity management (BCM)

  • Third-party risk management

  • Looking forward: learning from operational disruptions


  • Willem A. Hoekstra, Associate Managing director, Apac, Kroll Cyber

View detailed agenda


Andrew Sheen


Chapelle Consulting

Jimi Hinchliffe


Chapelle Consulting

David Goodyear


Chapelle Consulting

Willem A. Hoekstra

Associate Managing director, Apac

Kroll Cyber


This course is CPD (Continued Professional Development) accredited. One credit is awarded for every hour of learning at the event.

Pre-reading materials

The Risk.net resources below have been selected to enhance your learning experience:

A Risk.net subscription will provide you access to these articles. Alternatively, register for free to read two news articles a month.


November 6–8, 2023

Online, Apac



Early-bird Price

Ends October 6
Book now

Enquire about:

  • Agenda and registration process
  • Group booking rates
  • Customisation of this programme
  • Season tickets options

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