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Illustration: A security guard is asleep at his desk during a red alert that he’s supposed to be monitoring

Red alert: how Nasdaq’s Smarts became surveillance blind spot

Widely used software that looks for suspicious trades has not been alerting its users, potentially resulting in market abuse going unnoticed. After problems were first spotted for products that trade at Eurex earlier this year, the issue has “grown horns”, according to one affected customer, with users notified of new problems on a weekly basis. One US bank believes it has been incorrectly monitoring up to 200 products, ranging from Vix futures to coffee options.

Banks have been trying to backtest and backfill, but they could be in hot water even if no abuse is found: market participants in many jurisdictions are required to monitor for manipulation, and experts warn that those firms – not their vendors – could be held accountable for any blind spots.

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