Operational resilience and business continuity
View AgendaKey reasons to attend
- Best practices for implementing an operational resilience framework that can adapt to evolving risks
- Ensure alignment of business continuity management strategies across the enterprise
- Learn how to spot vulnerabilities and design proactive responses
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About the course
This comprehensive, hands-on learning equips professionals with the practical skills and strategic insight to effectively identify, respond to and recover from operational disruptions. Designed to turn resilience into a comprehensive advantage, the course empowers participants to embed operational resilience deeply into business strategies and everyday practices.
Participants will identify and map critical business services and set and measure impact tolerances. Key sessions will explore best practices for designing effective, tailored resilience frameworks that can respond and adapt to any threat and conduct scenario testing with real world relevance.
Through the incorporation of real-life case studies and group exercises, participants will engage in practical, thought-provoking discussions, equipping them with the tools to learn from incidents and drive continuous improvement in their organisation’s resilience programme.
What participants say:
“Enjoyed the three day training. Well presented, content was very informative with the right level of detail and pace. The engagement of all the participants with the presenters was also very useful”
Pricing options:
- Early-bird rate: save up to $800 per person by booking in advance
- 3-for-2 rate: save over $3,000 by booking a group of three attendees
- Subscriber reward: save 30% off the standard rate if you are a Risk.net subscriber
- Season tickets: cost-effective option for groups of 10 or more. Learn more
*T&Cs apply
Learning objectives
- Apply the core components of operational resilience, including key regulatory expectations
- Design and implement flexible, organisation-specific operational resilience frameworks
- Integrate business continuity management strategies to support resilience goals
- Develop and run robust scenario-testing exercises to evaluate impact tolerances
- Conduct effective scenario-testing and planning to access impact tolerances
- Leverage emerging technologies to improve incident response capabilities
- Identify and mitigate third-party and supply chain risks critical to maintaining resilient operations
Who should attend
Relevant departments may include but are not limited to:
- Operational risk
- Business continuity management
- Incident management
- Crisis management
- Third-party risk management
- Technology/IT
Agenda
May 26–28, 2026
Live online. Timezone: Emea/Americas
November 23–25, 2026
Live online. Timezone: Emea/APAC
Tutors
Andrew Sheen Risk Learning Faculty
Former regulator and director
AJ Sheen Consulting
Dr Jimi Hinchliffe Risk Learning Faculty
Former regulator and executive director MUFG and director
NJ Risk and Regulatory Consulting
Jimi has over 25 years of experience in operational risk and regulation. Jimi has held several roles at the UK regulator, including as an operational risk policy SME (attending the EU Commission Working Group on Other Risks), Basel 2 technical specialist and manager of the Basel 2 implementation team, during which time Jimi attended Basel colleges in Canada, USA and Japan and worked with overseas regulators on AMA and IRB applications for their banks in the UK.
Jimi was also a UK FSA supervisor of GSIFI banks from Japan and America leading many inspection visits and examinations on a broad range of topics. Jimi then held senior positions within the GSIFI MUFG, including as head of EMEA regulatory affairs, as head of compliance policy, risk and regulatory affairs and as regional head of Middle East compliance. Between May 2017 to March 2021 Jimi was chairman of the Institute of Operational Risk (IOR) in England & Wales (having been a member since 2006 and a fellow since 2016, and for 2 years as a board member), and is an advisory board member at CeFPro. Since 2016 Jimi has been a consultant specialising in operational risk, resilience and regulatory advisory and training and in 2023 became a faculty member at Risk Learning.
Accreditation
This course is CPD (Continued Professional Development) accredited. One credit is awarded for every hour of learning at the event.
Pre-reading materials
The Risk.net resources below have been selected to enhance your learning experience:
- FSB promotes convergence on operational incident reporting
- FMIs look to resilience planning to keep the lights on
- Let’s grow the third-party risk playbook – CME security chief
A Risk.net subscription will provide you access to these articles. Alternatively, register for free to read two articles.
Read article ‘Operational Resilience. 5 things not to tell your regulator’ written by Andrew Sheen, Jimi Hinchcliffe, and David Goodyear
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