Customer Services

We have customer support available for all of our subscription products. You can contact us directly if you require assistance.

For all general and online related queries please visit our Help Centre or email us at [email protected].

Making a Complaint

Please read our code to see whether your complaint concerns a possible breach of any of its provisions.  If you believe that there has been a breach please write to us at [email protected] outlining the following points:

• The article you’re complaining about.
• The date on which it appeared.
• Whether the article appeared in print or online.
• Which part of the code it breaches.

The complaints process is free of charge and the process and the Code sets out the decision making and appeals processes.

Marketing

Louise Sheppey
Head of Brand and NPD
+44 20 7316 9197
[email protected]

Magazine production

Jon Lloyd
Managing Editor
+44 20 7316 9161
jon.lloyd [at] infopro-digital.com

Stuart Willes
Commercial Editorial Manager
+44 20 7316 9182
stuart.willes [at] infopro-digital.com

Ryan Griffiths
Advertising Production Manager and Studio manager
+44 20 7316 9385
ryan.griffiths [at] infopro-digital.com

Advertising & event sponsorship

Antony Chambers
Publisher
+44 20 7316 9683
antony.chambers [at] infopro-digital.com

Prachish Chakravorty
Managing Director, Asia
+852 3411 4838
prachish.chakravorty [at] infopro-digital.com

Editorial

Kris Devasabai
Editor-in-Chief, Risk.net
+1 646 490 3975
kris.devasabai [at] infopro-digital.com

Blake Evans-Pritchard
Hong Kong Bureau Chief
+852 3411 4833
blake.evans-pritchard [at] infopro-digital.com

Tom Osborn
Risk Management Editor
+44 20 7316 9965
tom.osborn [at] infopro-digital.com

Lukas Becker
Markets Editor  
+44 20 7316 9129
lukas.becker [at] infopro-digital.com

Philip Alexander
Regulation Editor  
+44 20 7316 9242
philip.alexander [at] infopro-digital.com

Rob Mannix
Quant Investing Editor 
+44 20 7316 9697
rob.mannix [at] infopro-digital.com

Mauro Cesa
Quant Finance Editor
+44 20 7316 9248
mauro.cesa [at] infopro-digital.com

Adeyemi Sonubi
Assistant Quant Finance Editor
adeyemi.sonubi [at] infopro-digital.com

Office locations

UK office:
Infopro Digital
133 Houndsditch
London
EC3A 7BX
Tel: +44 20 7316 9000

US & Canada office:
Infopro Digital
55 Broad Street
Floor 22
New York, NY
10005
Tel: +1 646 736 1888
Fax: +1 646-390-6612

Asia-Pacific office:
Infopro Digital
Unit 1801-05
Shui On Centre
6-8 Harbour Road
Wanchai
Hong Kong
Tel: +852 3411 4888
Fax: +852 3411 4811