Top 10 op risks 2019: theft and fraud
Rogue employees are costly, but the thought of cyber mayhem dominates managers’ concerns
Top 10 op risks 2019: outsourcing and third-party risk
Perfecting internal controls is meaningless when lax oversight of outsourcing offers back-door vulnerability
Top 10 op risks 2019: organisational change
Missteps during strategic change open up a grab bag of different risks
Top 10 op risks 2019: data management
GDPR fuels fears of mega-fines for data-handling missteps
Top 10 op risks 2019: regulatory risk
Money laundering and threats to personal data have regulators spooked
Top 10 op risks 2019: IT disruption
Cyber attacks present multi-faceted threat, but banks and regulators are fighting back
Top 10 op risks 2019: mis-selling
Concern over sales practices remains amid economic and political uncertainties
Top 10 op risks 2019: Brexit
UK departure from European Union could result in “every operational risk you’ve ever seen”
Top 10 op risks 2019: IT failure
Worries amplified by conspicuous mishaps and regulators’ new focus on operational resilience
Top 10 op risks 2019: data compromise
Big data provides big target for hackers, as banks wrestle with risk of monetary and reputational loss