Top 10 op risks 2019: data management

GDPR fuels fears of mega-fines for data-handling missteps

A conversation with any op risk manager will land, sooner or later, on the issue of data management. It could be concerns about data quality, particularly of historical data stored on legacy systems – which carries with it problems such as format and reliability. Or it could be the risk of missteps when handling customer data – inappropriate checks on storage, use or permissioning – that now come with the added threat of eye-watering fines from regulators.

Taken together, it’s no surprise that