Top 10 op risks 2019: IT failure

Worries amplified by conspicuous mishaps and regulators’ new focus on operational resilience

Though usually overshadowed by its attention-grabbing cousin – the threat of a cyber attack – the risk of an internal IT failure is never far off risk managers’ minds. When such failures happen, their financial, reputational and regulatory consequences can easily rival the damage from high-profile data theft.

It is probably no coincidence that the danger of a self-imposed IT debacle is the third-largest operational risk in the Risk.net 2019 survey: it follows a year in which a botched system

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