Conduct Risk: A Practitioner’s Guide

There has long been a struggle in financial institutions to understand what conduct risk is and how to measure and manage it. Conduct Risk: A Practitioner’s Guide, edited by Peter Haines, acts as the definitive guide to both understanding what it is and how to respond to that risk in order to ensure that organisations can satisfy the needs of the regulator and manage their conduct risk with customers.

Peter Haines and his team of expert contributors describe the rise of this risk, which currently sits at the top of the boardroom agenda for every major financial institution. Conduct Risk is intended for anyone trying to understand the nature of this risk and its impact on financial institutions.