Conduct and risk culture
View AgendaKey reasons to attend
- Explores the critical link between culture, risk-taking and performance
- Provides actionable strategies to embed integrity and accountability
- Draws on regulatory expectations to ensure compliance and trust
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About the course
This course explores the critical role of behaviour, ethics, and organizational values in shaping effective risk management and achieving desired conduct outcomes.
Designed for professionals seeking to strengthen the “soft” elements of risk, the course examines how culture influences decision-making, risk-taking, and accountability across all levels of a firm. Through case studies (including of where things have gone wrong), regulatory expectations, and practical tools, participants will learn how to assess, monitor, and influence conduct and culture in a measurable and sustainable way.
The course is ideal for risk leaders, compliance professionals, and board members aiming to embed a healthy culture that supports both performance and integrity.
Learning objectives
- Enhance organizational integrity and performance
- Foster a healthy risk culture
- Understand culture risk and conduct risk
- Integrate culture risk into enterprise risk management
- Embed values of a healthy risk culture into daily decision making
- Identify and mitigate key drivers of poor conduct
Who should attend
Relevant departments may include, but are not limited to:
- Risk leaders
- Internal audit
- Compliance
- Enterprise risk
- Operational resilience
- Operational risk
- Board members
Tutors
Andrew Sheen Risk Learning Faculty
Former regulator and director
AJ Sheen Consulting
Andrew is best known for the 8 years he spent at the UK regulator, firstly in the FSA and subsequently at the PRA. Andrew was manager of the Operational Risk Policy Team before moving to head the team responsible for providing Operational Risk subject matter expertise to supervisors. Andrew also represented the UK on the BIS Operational Risk Working Group and the EBA Operational Risk Working Group. After the PRA Andrew became Head of Operational Risk Use and Embedding at HSBC and subsequently Head of Operational Risk Regulatory Risk Management a Credit Suisse.
Dr Jimi Hinchliffe Risk Learning Faculty
Former regulator and executive director MUFG
NJ Risk and Regulatory Consulting
Jimi has over 25 years of experience in operational risk and regulation. Jimi has held several roles at the UK regulator, including as an operational risk policy SME (attending the EU Commission Working Group on Other Risks), Basel 2 technical specialist and manager of the Basel 2 implementation team, during which time Jimi attended Basel colleges in Canada, USA and Japan and worked with overseas regulators on AMA and IRB applications for their banks in the UK.
Jimi was also a UK FSA supervisor of GSIFI banks from Japan and America leading many inspection visits and examinations on a broad range of topics. Jimi then held senior positions within the GSIFI MUFG, including as head of EMEA regulatory affairs, as head of compliance policy, risk and regulatory affairs and as regional head of Middle East compliance. Between May 2017 to March 2021 Jimi was chairman of the Institute of Operational Risk (IOR) in England & Wales (having been a member since 2006 and a fellow since 2016, and for 2 years as a board member), and is an advisory board member at CeFPro. Since 2016 Jimi has been a consultant specialising in operational risk, resilience and regulatory advisory and training and in 2023 became a faculty member at Risk Learning.
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