Conduct risk and PBR questions for Allstate CRO

CRO challenges at Allstate

Steve Verney, Allstate

Mis-selling and price-rigging scandals have brought conduct risk into the spotlight for UK institutions this year, but it's not an issue limited to the UK financial markets. For insurers in all countries, conduct risk is nothing new. Steve Verney, chief risk officer (CRO) at US insurer Allstate, points out that there have been mis-selling issues going back two decades with some companies in the sector. The 2013 creation of the Financial Conduct Authority has brought conduct risk within financial

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