RDR guidance causing confusion, experts say


Documentation relating to the UK Retail Distribution Review (RDR) is giving rise to confusion for institutions trying to implement the new regulation, industry experts warn.

RDR has been developed to prevent mis-selling in the UK financial sector after a swathe of mis-selling scandals in the retail banking sector. The payment protection insurance scandal alone is expected to cost the UK banking sector £6 billion in compensation for customers.

In September, Martin Wheatley, managing director of

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