OpRisk Europe: Biggest operational risk posed by people, survey finds

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Andrew Sheen, FSA

The majority of respondents to a survey at the OpRisk Europe conference in London today said people pose the biggest operational risk to their business.

More than 60% of conference attendees voted for this option, compared with just 7% who identified external issues as their top operational risk – a result that Andrew Sheen, manager in the risk frameworks and governance team at the UK Financial Services Authority (FSA), said was disappointing.

"I'm quite disappointed, because I'm assuming

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