UK FSA data shows number of complaints against banks rising


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Aggregate complaints data collected by the UK Financial Services Authority (FSA) shows only a slight increase in overall complaints in the first half of 2011, but this masks a 21% rise in complaints about payment protection insurance (PPI). Other large product categories, such as current accounts and credit cards, saw slight decreases in complaint numbers.

The rise in claims comes after the FSA’s High Court victory in April over the British Bankers’

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