Citi's Wertheim: Operational risk function must detect to protect

Detective stories

As head of operational risk for Europe, the Middle East and Africa (EMEA) at Citi, which has a presence in 55 countries in the region, John Wertheim has a lot of territory to cover. Nonetheless, he is confident operational risk management is a top priority throughout all the regions, and is an integral part of the culture in each country.

“Embedding a culture takes some time, so we benefit from the fact we started early,” says Wertheim. “Right from the top levels of senior management, an op risk