Types of operational risk loss by event, February 2009 to February 2011

Types of operational risk loss by event, February 2009 to February 2011

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The ‘Clients, products and business practices’ category has dominated the top five losses over the past two years, reflecting the growing regulatory and consumer pressures on the financial industry since the credit crisis in 2008. As the global economy recovers, financial institutions are being held liable for former questionable business practices, including excessive fees, deceptive marketing strategies and toxic mortgage loans, that contributed to the

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