
ORR Innovation Awards 2011: Outstanding Contribution to Operational Risk
Penny Cagan

Penny Cagan is a well known and well liked figure of the operational risk community. Throughout her career she has worked tirelessly to promote the benefits of taking a more qualitative approach to managing operational risk. She is best known as the driving force behind the extremely successful First case-study database of operational risk losses, now owned by Algorithmics. But the journey to get to that point was not easy. “Ten years ago there was a more quantitative focus on operational risk
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