
Types of operational risk loss by event, October 2008 to October 2010
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The top five losses for this month look much like those from two months ago, with the majority of losses coming in under the ‘Clients, products and business practices’ heading. Two of these events involved excessive fees affecting retail customers. In particular, overdraft fees have come under increased regulatory scrutiny.
There were also two external fraud losses in the commercial banking sector. Both fraud events involved false
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