Learning to Love Basel II

Introducing a major insurance element to operational risk management processes is a passion for National Australia Bank’s Ross Love.

Ross Love’s long career in the insurance industry, which ranged from underwriting credit risk and political risks to broking for financial institutions, has given him the unique ability to straddle two worlds – banking and insurance – and offered a distinct advantage for his role as risk manager at National Australia Bank (NAB). But, initially, the role was not exactly what he expected: “I thought Basel was something you put on lasagne when I first started,” says Love. “I had no expectations at