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Learning to Love Basel II

Introducing a major insurance element to operational risk management processes is a passion for National Australia Bank’s Ross Love.

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Ross Love’s long career in the insurance industry, which ranged from underwriting credit risk and political risks to broking for financial institutions, has given him the unique ability to straddle two worlds – banking and insurance – and offered a distinct advantage for his role as risk manager at National Australia Bank (NAB). But, initially, the role was not exactly what he expected: “I thought

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Emerging trends in op risk

Karen Man, partner and member of the global financial institutions leadership team at Baker McKenzie, discusses emerging op risks in the wake of the Covid‑19 pandemic, a rise in cyber attacks, concerns around conduct and culture, and the complexities of…

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