An operational disaster

It is time for operational risk management to start making a difference to firms' security, rather than being constantly held up as an example of control failures. What has been going wrong, and how can it be fixed? asks the EIB's Sergio Scandizzo in the first of a two-part series

Experts often take risk "on behalf" of lay clients while concealing, or fudging over, the true nature of those risks or even the fact that there are risks at all. More damaging than the lay discovery of this kind of concealment is the circumstance where the full extent of a particular set of dangers and the risks associated with them is not realised by the experts. For in this case what is in question is not only the limits of, or the gaps in, expert knowledge, but an inadequacy which

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