Bank of the West’s Pollino on being loud about insider fraud

Cyber-security officer applies ‘broken windows’ theory to financial fraud prevention

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David Pollino: "The noisy approach is basically an early detection system"

David Pollino, deputy chief security officer at Bank of the West, has made a virtue of being loud. Three years ago, he spearheaded the so-called ‘noisy alerts’ programme to combat insider fraud at the San Francisco-based lender. 

Traditional fraud-prevention programmes rely on surveillance and covert monitoring systems to surreptitiously catch employees in the act. Pollino wanted to try a different tack. ‘Noisy alerts’ is a system whereby any and all violations of company policy by an employee

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