In the mind of a trader

Mark Hicks is a psychologist whose speciality is working with people in very challenging, high-risk environments, where making a decision incorrectly can result in either a great deal of personal risk or a great deal of financial loss. From submariners to fighter pilots, Hicks observes people at work – often during times of high stress – and works with them to develop systems that improve their productivity, safety and comfort.

Now, working with software firm Sapient Technology, he is

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