Profile: Canada's BMO rides blackout with continuity planning programme


Toronto, Canada -- It's Thursday, August 14 and the lights go out. Shortly after 4pm, Canada and the US experience power cuts that bring large parts of North America to a virtual standstill. Cities are cast into darkness, subways fall empty and airports descend into chaos. It is an op risk managers' nightmare come true.

"It was the biggest operational risk challenge I have experienced," says Tony Peccia, vice-president of operational risk at BMO Financial Group. "It was the most widespread

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