HSBC loses customers' data

LOSSES & LAWSUITS

HONG KONG - HSBC has admitted to losing a computer server that held the confidential personal details of 159,000 of the bank's customers from a Hong Kong branch of the UK-based bank.

The sensitive information includes account numbers, customer names and transaction details, and disappeared on April 2, during refurbishment work to the bank's Kwun Tong branch in east Kowloon, Hong Kong.

HSBC has released a statement saying the server did not contain customer PIN numbers, banking passwords or ID numbers and that affected customers would not be liable for any resultant losses.

HSBC has reported the data loss to the police, the Hong Kong Monetary Authority and the Office of the Privacy Commissioner for Personal Data. The loss sparked reports in local media of customers closing accounts, and comes after the loss of a computer disc in February containing the confidential personal details of around 370,000 UK life assurance customers.

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