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Spanish sensibility

BBVA's global head of operational risk, Jordi Garcia, takes a pragmatic, hands-on approach to managing the Spanish bank's op risk. Duncan Wood talks to this veteran of the industry about the unique quality of Spanish loss data, Basel II and life at the op risk coalface

bbva-head-office

Spanish banks are different. Jordi Garcia, global head of operational risk at BBVA in Madrid, always suspected that to be true - now he can prove it. His hunch was that the big Spanish institutions are more focused on retail and commercial banking business than their peers in other countries, which often have large investment banking divisions - and the outsized risks that go with them. More

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Emerging trends in op risk

Karen Man, partner and member of the global financial institutions leadership team at Baker McKenzie, discusses emerging op risks in the wake of the Covid‑19 pandemic, a rise in cyber attacks, concerns around conduct and culture, and the complexities of…

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