Risk/Reward Decisions And The Internet
Banks see the internet as the way to improve customer service, to drive up productivity, and to cross national borders. But the internet adds significant risk to a banking business. The transition needs to be expertly managed.
This involves integrating business plans and technology implementations to a degree that most financial firms have not attempted before.
It means taking decisions and acting at a speed that matches competitors in the internet world -- often firms that are completely
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