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Operational resilience – Driving excellence and effective measurement in financial services

The pane

  • Lisa Nowell, Chief Risk Officer, Ashman Finance
  • Søren Agergaard Andersen, Chief Risk Officer, Nordea Asset Management
  • Moderator: Patrick Potter, Risk Strategist, Archer

Financial institutions face evolving risk, compliance, IT and cyber security, and operations environments, and must remain prepared for emerging disruptions. Building operational resilience is not only protective but also drives innovation and return on investment, and can become a business enabler and source of competitive advantage in today’s volatile world. 

This webinar explores how to build resilience across an organisation, discussing actions and measures companies are currently taking to become more agile, adaptable and able to future-proof their business growth. 

Topics discussed: 

  • Defining operational resilience and what it means for financial institutions today 
  • Strategic steps needed to build a robust operational resilience framework and effective integrated risk management approach 
  • Current practices of measuring resilience by financial firms 
  • Challenges financial firms face when building resilience and how to address them 
  • How firms can adapt business models and unlock opportunities through resilience.

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