Dr Zandri Dickason-Koekemoer specialises in financial risk management, having obtained her PhD degree in this field. Her main focus area is on financial risk tolerance, depositor behaviour, investor behaviour, behavioural finance, and the financial well-being of investors. She has already published several articles in accredited journals regarding this field of interest.
Does the source of information influence depositors’ withdrawal intentions during operational events?
The objective of this paper is to identify whether depositors’ intentions to withdraw funds during operational risk events differ based on the source of information.