Mohammad Jafar Tarokh
Mohammad Jafar Tarokh is a professor at strategic intelligence laboratory in industrial engineering department of K. N. Toosi University of Technology in Tehran. He received his B.Sc. from Sharif University, M.Sc. from University of Dundee in UK and Ph.D. from University of Bradford, UK. His main research interests are in business intelligence, customer relationship management, supply chain management, and knowledge management.
An approach to simultaneously assess operational risk and maturity levels in information technology management
The aim of this paper is to investigate the operational risk and maturity level of IT in an anonymized financial institution, based on the American Productivity and Quality Center benchmark and control objectives for information and related technologies.