Operational resilience and business continuity management

  • Operational risk, Regulation, governance and compliance
View Agenda

Key reasons to attend

  • Explore how to proactively learn from operational incidents 
  • Navigate the three lines of defence and the consequence of silos
  • Learn how frameworks are implemented on a day-to-day basis

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Customised Solutions

Does your team require a tailored learning solution on this or any other topic?

Working with the portfolio of expert tutors and Risk.net’s editorial team, we can develop and deliver a customised learning to make the most impact for your team, from initial assessment to final review. 

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About the course

This in-depth learning experience will provide participants the necessary skills to identify, respond to and recover from operational disruptions by building operational resilience into strategies and business practices. 

Participants, led by an expert tutor, will study the essential tools needed to identify and map important business services, set impact tolerances and create effective frameworks. Participants will learn to effectively collaborate with internal and external parties. 

Key sessions will offer the opportunity to learn best practice approaches, facilitate discussions and expand understanding of operational resilience and business continuity management by exploring the fundamental components of a successful scenario-testing and the importance of proactively learning from disruptions. 

Pricing options:

  • Early-bird rate: save up to $800 per person by booking in advance (refer to the booking section for the deadline)
  • 3-for-2 rate: save over $2,000 by booking a group of three attendees (applicable to this course)
  • Subscriber reward: save 30% off the standard rate if you are a Risk.net subscriber (use code SUB30)
  • Season tickets: save over $1,000 per person by booking 10 or more tickets (available on selection of courses)

*The 30% subscriber reward discount is applicable only to current Risk.net subscribers. If this criteria is not met, we reserve the right to cancel the booking and issue an invoice for the correct rate. Discounts cannot be applied to already registered participants.

Learning objectives

  • Design adaptable operational resilience frameworks  
  • Implement business continuity management frameworks and strategies
  • Conduct effective scenario testing and planning to access impact tolerances 
  • Enhance operational resiliency through emerging technology  
  • Align business continuity management and operational resilience frameworks
  • Identify and manage key third-party risks  

Who should attend

Relevant departments may include but are not limited to:  

  • Operational resilience
  • Operational risk 
  • Business continuity management 
  • Incident management 
  • Crisis management 
  • Third-party risk management 
  • Consultants


September 17–19, 2024

Live online. Timezones: Emea/Americas


  • Operational resilience: overview and regulatory landscape
  • Governance and accountability
  • Creating operational resilience frameworks
  • Understanding impact tolerance
  • Resource mapping and scenario testing
  • Embedding operational resilience
  • Leveraging operational disruption and emerging technology
  • Business continuity management (BCM) and effective crisis management
  • Third-party risk management (TPRM)


  • Andrew Sheen, Director, AJ Sheen Consulting
  • Jimi Hinchcliffe, Director and founder, NJ Risk and Regulatory Consulting
  • David Goodyear, Partner, Aspiro Management Consultants

View detailed agenda


Andrew Sheen Risk Learning Faculty


AJ Sheen Consulting

Jimi Hinchcliffe Risk Learning Faculty

Director and founder

NJ Risk and Regulatory Consulting

David Goodyear Risk Learning Faculty


Aspiro Management Consultants


This course is CPD (Continued Professional Development) accredited. One credit is awarded for every hour of learning at the event.

Pre-reading materials

The Risk.net resources below have been selected to enhance your learning experience:

A Risk.net subscription will provide you access to these articles. Alternatively, register for free to read two news articles a month.

Read article ‘Operational Resilience. 5 things not to tell your regulator’ written by Andrew Sheen, Jimi Hinchcliffe, and David Goodyear


September 17–19, 2024

Online, Emea/Americas



Early-bird Price

Ends August 16
Book now

Enquire about:

  • Agenda and registration process
  • Group booking rates
  • Customisation of this programme
  • Season tickets options

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