Managing people, conduct and culture risk

  • 4 days
  • Operational risk
  • 8 CPD points
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Key reasons to attend

  • Find meaningful ways to carry out conduct risk assessments

  • Create a conduct and culture dashboard

  • Understand risk appetite and appetite statements

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Customised Solutions

Does your team require a tailored learning solution on this or any other topic?

Working with the portfolio of expert tutors and’s editorial team, we can develop and deliver a customised learning to make the most impact for your team, from initial assessment to final review. 

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About the course

Join Risk Learning for this interactive learning event where participants will gain an in-depth understanding of the practical aspects of developing an effective control framework. Sessions offer a concise overview of the regulatory expectations and necessary tools to approach culture, people and conduct. 

Participants will learn how to assess an effective conduct risk framework, evaluate organisational risk culture and understand the implications of failures on a firm’s reputation. This opportunity also features a workshop session that explores new and upcoming risks that impact compliance, conduct and culture.

Flexible pricing options:

  1. Early-bird rate: book in advance and save $200 

  2. 3-for-2 group rate: book three delegates for the price of two and save more than $2,000 

  3. Season tickets: book a team of 10 or more and save up to 50%

Learning objectives

  • Measure and embed risk culture

  • Examine new and horizon risks impacting compliance, conduct and culture

  • Learn how to manage people risk and integrate into enterprise risk framework

  • Perform a reputation risk assessment

  • Add value to the organisation with the three lines

  • Enhance compliance practices in hybrid working environments 

Who should attend

Relevant departments may include but are not limited to:  

  • Operational risk

  • Enterprise risk

  • Compliance 

  • Conduct risk

  • Governance and control

  • Audit 


Elena Pykhova Risk Learning Faculty

Director and founder

The OpRisk Company

View bio

Elena Pykhova is an op risk executive specialising in strategy, design and implementation of firm-wide risk frameworks. 

She is the author of a best-selling book, Operational risk management in financial services: a practical guide to establishing effective solutions.
Pykhova is a renowned educator, running public and in-house training courses in the UK and internationally for world-leading organisations including the London Stock Exchange Group Academy, the Moller Centre Cambridge University and 
She is a thought-leader, influencer and founder of a prominent industry think tank, the Best Practice Operational Risk Forum. 
Pykhova is a former director for education at the Institute of Operational Risk and chair of the expert panel for the Association of Foreign Banks.

Passionate about the discipline, she founded her training and consulting practice after 20 years of experience in senior roles at Fortune 500 companies.


This course is CPD (Continued Professional Development) accredited. One credit is awarded for every hour of learning at the event.

Pre-reading materials

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Enquire about:

  • Agenda and registration process
  • Group booking rates
  • Customisation of this programme
  • Season tickets options

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