Futures industry must hone comms after Ion hack

Operational resilience hinges on maintaining communication channels in a cyber outage

Disaster recovery plan

Industry participants must develop crisis communication systems to avoid repeating the kind of fallout that came from the devastating cyber attack on Ion Group on January 31, which downed communication channels between banks and vendors, senior technology executives warned at an event on June 20.

Keith Todd, chief executive officer, Trading Technologies, said there was a need for a “crisis management email system to get out to critical contacts” for when cyber teams close off email domains and

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