Top 10 op risks 2020: organisational change

New tech has created a perennial state of flux in banking, as other kinds of shake-ups continue

One large European bank simply calls it “change risk”. It refers to the kinks that may arise as a bank or firm reshuffles its operations for any number of reasons. This year, the biggest of them is the need to keep up with the unstinting pace of technology.

The relentless lunge to the latest technology is being watched closely. However much they invest, firms cannot responsibly move as fast as tech companies – but they do have to move. An op risk manager at a US bank says rapid evolution has to

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