Want to catch misbehaviour? Watch the electronic chat
“It’s amazing how many people have arguments on chat” – BNP surveillance executive
The monitoring of internal electronic messages has become among the most potent tools of first-line risk managers, a BNP Paribas executive has told Risk.net.
“It is amazing how many people have arguments on chat – between sales and trading over who is responsible for a loss, for example, if they have to report it, say, within 24 hours,” said Andrew Brodie, global head of front office conduct
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