Top 10 op risks 2018: outsourcing

GDPR tipped to spark rise in disputes with third-party vendors

Outsourcing remains a top operational risk for practitioners this year – unsurprising, given banks’ growing reliance on vast networks of vendors for everything from online platform management to extra grid capacity.

Op risk managers are divided, however, on where outsourcing risk sits within their policy frameworks. Many say they still treat as a discrete risk in its own right – but a few say they are starting to see it through the lens of the two principal categories of risk it opens them up t