Reputational Risk Management in Financial Institutions
First published:
ISBN: 9781782721017
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Reputational Risk and Prudential Regulation
Mattia L Rattaggi
Introduction
Reputational Risk: A Short Introduction
What History Teaches Bankers about Reputation Management
An Asset–Liability View of Banks’ Reputation
Reputational Risk in the Universe of Risks: Boundary Issues
Corporate Governance Changes Following Reputational Damage in the Financial Industry
Reputational Risk and Prudential Regulation
Managing Stakeholder Expectations
Environmental and Social Risks from the Perspective of Reputational Risk
The Relationship between Reputational Risk Management and Business Continuity
Tracking Reputation and the Management of Perception at UniCredit
Successful Recovery from Reputational Crises: Legitimate versus Illegitimate Risk Case Studies
Reputational Risk Management Across the World: A Survey of Current Practices
Governance as the Starting Point for a Reputational Risk-Management Process
Managing Reputational Risk in a Major European Banking Group
The Implementation of the UniCredit Group Approach
Promotional Banks: An Introduction to Reputational Risk Management
Reputational Risk Management in a Global Insurance Company
Reputational Consequence Management: The Future
The prudential banking regulation literature issued by a primary global standard setter such as the Basel Committee on Banking Supervision (BCBS) abounds with references to reputational risk.11See, for instance, Basel Committee on Banking Supervision (2001b: pp 67, 68, 152), (2001c: pp 8, 24), (2004a: pp 4, 7, 8), (2005a, pp. 17, 20, 23, 26, 27), (2005b, pp. 7, 10, 15), (2006a, pp. 158, 222, 303), (2006b, pp. 7, 13), (2006c, pp. 23, 31, 36), (2006d, pp. 20, 21), (2008a, pp. 9, 15, 18), (2008b, pp. 7, 11, 24), (2008c, pp. 12, 17, 18, 20, 23), (2008d, pp. 14, 16, 18, 19, 23, 24, 27, 32, 34, 35), (2008e: p 12), (2009a, pp. 5, 15, 16, 19, 20, 23, 24, 25, 26, 31), (2009b, pp. 11, 12, 16, 18, 20, 24), (2010a, pp. 17, 18), (2010b: p 35), (2010c, pp. 17, 21, 28, 34, 36, 42), (2011a, pp. 27, 29, 38, 47, 57), (2011b, pp. 11, 23, 25), (2012a, pp. 7, 8, 10), (2012b, pp. 12, 42, 50, 63, 65, 71), (2012c, pp. 14, 44, 45, 47), (2013a, pp. 24, 27), (2013b, pp. 5, 28). Similar references characterise the ongoing dialogue between banks and their supervisors.
This chapter focuses first on the prudential regulation of reputational risk. Reviewing the relevant publications issued by the BCBS, it
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