PPI disputes becoming more complex – Ombudsman

FCA investigating delays and handling of mis-selling cases

ppi

Payment protection insurance (PPI) mis-selling cases are increasingly complex and taking longer to resolve, the UK's Financial Ombudsman Service has said in its annual report released on May 19.

The report comes a month after the Financial Conduct Authority (FCA) highlighted the importance of co-operation by fining Clydesdale Bank £20.67 million for providing false information to the Ombudsman between May 2012 and June 2013 regarding its customers' PPI policies – the largest ever penalty of its

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected] or view our subscription options here: http://subscriptions.risk.net/subscribe

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have a Risk.net account, please register for a trial.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an individual account here: