US insurers turning to GRC systems

GRC platforms are gaining popularity for insurers in the US, particularly in light of the Orsa. But with a changing business environment alongside an increased regulatory focus, insurance companies need to be sure about what they’re investing in. Jessica Meek investigates


Operational risk heads at US insurers are increasingly turning their attention to governance, risk and compliance (GRC) systems. At the insurers that already have them in place, the phones are ringing regularly as their peers seek advice. Kay Rahardjo, chief operational risk officer at US insurer The Hartford, has frequent conversations with her counterparts at other companies about The Hartford's GRC platform, and comments: "That really seems to be a fertile area."

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