Banks pull back in face of RDR costs

The devil's in the retail

When future generations look back at the financial crisis of 2008-2009, alongside terms such as subprime, leverage and toxic culture, they will also find themselves reading about repeated incidents of mis-selling within the financial sector.

Both the investment and retail arms of the banking sector have been accused of repeated episodes of mis-selling over the last few years. And it continues to be at the top of the agenda. Operational Risk & Regulation named it as one of its top 10 operational

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