Operational risk: a global examination based on bibliometric analysis

Haitham Nobanee, Maryam Alhajjar, Mehroz Nida Dilshad, Maitha Sultan Al Kuwaiti and Anoud Abdulla Al Kaabi

Abstract

Operational risks remain one of the greatest threats to businesses’ profit-making. Numerous studies have been conducted on operational risks and relevant themes to discover their causes, which are of great concern to organizations as they may help predict expected costs and minimize irregularities in the financial system. This bibliometric study assesses the research in this area in order to raise awareness of the hazards and losses incurred by organizations. Despite significant progress, there are still research gaps that need to be filled. The findings from this study help to explore both the gaps and new avenues in the research in order to minimize losses for financial intermediaries. This study quantitatively assesses the quality of research on operational risk using several metrics: citations, networks, coauthorship and region-based publications. The Scopus database was used to analyze the scientific productivity on operational risk and was selected based on the accuracy of the research data it holds. The findings of this paper reveal that the study of operational risk has gained in popularity over the past few years, with researchers hoping to identify the potential benefits of its minimization.