Profile: Alfa Bank grapples with emerging market challenges

COVER STORY

MOSCOW -- It’s February 14, and suddenly the telephone lines go dead. The station of one of Moscow’s largest fixed-line telecommunications providers is on fire, wreaking havoc with the city’s phone lines. The problem is only rectified after a week, causing considerable difficulties for many of the city’s businesses.

One of those caught up was Alfa Bank, one of the five largest in Russia in terms of assets and shareholder equity. "This was affecting the bank’s processing centre and our busines

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