Asia Risk 15: Redefining relationships in private banking through risk management


The relationship manager (RM) continues to play the most pivotal role when it comes to keeping the private bank clients happy. Often their work involves dealing with non-financial issues such as providing access to exclusive events, shopping or entertainment; helping with family issues; and philanthropy, as well as helping clients achieve returns on their portfolios by providing advice and execution services.

During recent years, however, the private banking model appears to be changing

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