The human continuity factor

LONDON – While many businesses concentrate on IT solutions for business continuity, it is the human factor that is often disregarded and that can cause the biggest difficulties and repercussions for a business after a major event such as terrorism, according to speakers at the Business Continuity-The Risk Management EXPO 2006 in early March.

Speaking on the bombings of July 7 in London in 2005, Poli Avramidis, director of information management and IT at the British Medical Association (BMA) referred to the long–lasting effects of one of the bus bombings outside the BMA offices. "It cannot be predicted how long people will need to be able to work effectively after such an event. It cannot be predicted just how people will react and how long they will be affected, or how they are affected," he said.

It was also perhaps surprising that

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