Unicredit and Invesco say culture is key and can be measured

OpRisk Europe speakers underline need for metrics for good conduct

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Measuring culture: people are 'a big variable in operational risk'

Banking and buy-side speakers at the OpRisk Europe conference in London today (June 11) emphasised the centrality of risk culture and argued that it could be reliably measured and managed if the right metrics were used.

Massimo Cregut, head of global audit methodologies at Unicredit, told the audience: "Operational risk is linked to internal controls, which are based on policies, processes, systems and people. Typically, auditors look very little at people, but they are a big variable in

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