Q&A: TSB's risk chief on op risk, incentives and transparency

Neeta Atkar says making all employees aware of risk management from day one and speaking in plain English, as well as carefully designed compensation policies, help the bank manage operational risk

Neeta Atkar

The chief risk officer of TSB, the UK challenger bank spun off from Lloyds Banking Group in 2013, has some no-nonsense ideas to encourage employees to adopt the correct behaviour and ensure they manage operational risks effectively.

In an interview with Risk.net at the bank's gleaming London headquarters, Neeta Atkar says discussing specific potential problems such as IT service disruption, rather

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Emerging trends in op risk

Karen Man, partner and member of the global financial institutions leadership team at Baker McKenzie, discusses emerging op risks in the wake of the Covid‑19 pandemic, a rise in cyber attacks, concerns around conduct and culture, and the complexities of…

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