Top Barclays executive sets out ways to assess risk culture

Senior auditor calls for mix of metrics and judgement

risk-assessment

As UK regulators zoom in on the effectiveness of culture change programmes at banks, firms should assess their risk controls and employees' conduct via a mix of metrics, such as customer surveys, and judgement, the global head of risk management audit at Barclays has said.

The Financial Conduct Authority said in its 2015/16 business plan published in March that in the next 12 months it would conduct a thematic review on whether such programmes were "driving the right behaviour", focusing on

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