How UK banks are changing their culture post-crisis
Operational risk events driving business line transformation
One of the main messages from banks these days is that they are actively seeking to improve their culture and repair the trustworthiness of the financial sector. This is largely in response to regulatory and policy-maker pressure; but operational risk losses in the past five years, related to events such as benchmark manipulation, mis-selling, insider trading and sanctions violations, have also played a part in pushing firms to further enhance their internal controls and business line
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