Top 10 op risks 2015: mis-selling

Unsuitable products have cost banks billions

Now nearing the end of its fourth year, the UK's payment protection insurance (PPI) mis-selling scandal continues to roll on, costing the country's banks and insurance providers more than £300 million a month in compensation payments to their victims. It's not alone; other mis-selling cases have reached the compensation stage as well, though none are on the same scale as the unprecedented cost of PPI.

Small businesses in the UK were mis-sold interest rate hedging products which were, in most

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