RBS IT problems stretch into third week

Customer dissatisfaction with RBS Group swelled in July as the banking group's IT problems continued for a third week. The company's IT team made an error in maintaining the company's batch scheduling software on Tuesday June 19, which handles millions of routine tasks (such as updating customer accounts) automatically every night. Millions of customer accounts were inaccessible for the rest of the week, with the bank forced to open branches over the weekend. While the problems for customers of

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