The machine stops

Editor's letter

Alexander Campbell

It’s a periodic complaint – mostly among operational risk managers – that good operational risk management is invisible. The complaint becomes particularly sharp around budget time, when operational risk managers face sceptical superiors and embark on the task of explaining why their budgets are justified (a conversation that can all too easily recall the old joke about the tiger-repelling rock – “How do I know if it’s working?” “Seen any tigers recently?”)

This is especially true for the

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