Op risk managers need to turn on the charm

Op risk practitioners are being asked to display more people skills, which will help them to embed an operational risk culture across their firms. But even the most charismatic of managers stand little chance of being promoted above their credit and market risk counterparts

Failings in risk management were flagged as one of the main causes of the financial crisis, and incurred intense scrutiny from regulators. This has helped raise the profile of operational risk, which has led to a surge in recruitment. But financial institutions are looking for much more advanced skill sets when hiring for their op risk department than in previous years. In the early days of op