Op risk managers need to turn on the charm

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Failings in risk management were flagged as one of the main causes of the financial crisis, and incurred intense scrutiny from regulators. This has helped raise the profile of operational risk, which has led to a surge in recruitment. But financial institutions are looking for much more advanced skill sets when hiring for their op risk department than in previous years. In the early days of op risk, recruiters were content to search for candidates from accounting and audit backgrounds, but now

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